What to Expect
Even if you have rented an inflatable for a party in the past, you may have questions about how the whole party rental process works. This page should help walk you through the steps.
Step 1
Book your party rental inflatables and item(s) by date or date(s). Please note that our normal rental is for a 4 hour event. If your party starts before 10:00 am or ends after 7:00 pm, an overnight fee may be applied since we may need to deliver and pick-up on different days.
Step 2
The next business day after your online party rental booking is made, we will give you a call to gather any relevant information about your party or event.
Step 3
A few days prior to your party or event, we will call you again to discuss the expected weather conditions and drill down into all of the final details, such as party rental delivery and pickup instructions. At this point, usually within 24 to 48 hours of your scheduled rental, you can still cancel and receive a full refund for any reason. Please see our FAQ page about weather cancellations, but simply put, if the weather is questionable, we will call you the day of the event and let you make the decision on whether or not to cancel. Once we deliver the party rental item(s) there will be no refunds.
Step 4
On the day of your event we will deliver your party rental item(s), you will have an awesome party, and when it’s over we will retrieve all of our items and thank you with a smile on our faces.
questions?
If you have any other questions, please see the FAQ page or give us a call at 469-847-1207 and we will be glad to help.
